Frequently Asked Questions
Have a question that should be on our FAQ page? Please contact us to let us know.
Q: I see that your minimum order size is 1 roll, but how many yards are on each roll?
A: Generally rolls start at 50 yards however it depends on the product. Please see the individual product pages for roll sizes or contact us to find out.
Q: Where are your shipping locations?
A: Carmel, Indiana; Carson, California; and Bristol, Virginia. However we also have many other locations for certain products.
Q: Do you sell cut yardage?
A: No, not at this time. However we frequently have short yardage rolls available.
Q: What is the lead time for shipments?
A: For stock products, we can ship within 1-2 days. If the product is a custom order there are many factors that determine the lead time. Please contact us to find out. We are experts at getting custom orders done as quickly as possible.
Q: Do you provide samples?
A: Absolutely. Contact us and we will provide samples for the fabrics that might fit your needs.
Q: I don't really know what fabric I need, can you help me?
A: Yes, this is our specialty. Please contact us to speak to a sales representative. We will help you determine which fabric will meet the needs of your application.
Q: Can you do custom colors?
A: Yes, we can match your exact color for dye lot quantity minimum order sizes.
Q: Where are your prices?
A: Please contact us to get prices on the products you are looking for.
Q: What are your credit terms?
A: If approved, our standard terms are Net 30. Otherwise you can pay in advance by credit card (Visa, M/C, or Discover) or wire or check if approved.
Q: What custom finishes do you have?
A: There are many custom finishes, including but not limited to:
-
FR (Flame Retardant), NFPA-701 Small & large Scale, CPAI-84, California Fire Marshall, ASTM E-84, MVSS 302, Cal-Tech Bulletin 117 Section E
-
UV Inhibitors
-
MR (Mildew Resistant)
-
Anti-Microbial
-
Moisture Management/Wicking
-
Stain Release
-
Anti-Static
-
Waterproof Breathable
-
Soft or Firm Hand
-
CPSC Compliant (Consumer Product Safety Improvement Act, Low Lead/Phthalates)
-
Prepared for Print
Q: What custom coatings do you have?
A: There are many custom coatings, including but not limited to:
-
TPU (Thermoplastic Polyurethane)
-
Heat Sealable
-
Tapeable
-
Pigment Urethane
-
Acrylic
-
Teflon
-
Hytrel
-
Foam Lamination